At Triad PC Support, we take pride in offering fair while providing quicker and superior service tailored to your needs.

Please note that in 99% of cases, we require an in-person inspection of your computer to provide an accurate estimate or quote. Visiting us for an estimate is always the smoother option (for both parties) compared to calling in to inquire about pricing.

During your visit, we'll gather information about your issue and check your computer. Later, you'll receive diagnostic details and our recommended course of action. If you opt not to proceed with a repair, you'll only be responsible for the diagnostic fee ($35). Most customers receive diagnostic results within 24 - 48 hours, and we'll notify you if we anticipate any delays.

For most repairs, we charge a flat rate, with some adjustments for complexity. Our rates are based on the time, effort, and expertise required for the repair, considering that we often handle multiple repairs concurrently.

Some jobs may necessitate a deposit upfront. These include instances where costly parts are required, where you retain your computer until a part arrives, or where there's a high risk of failure, warranting a minimum fee for the attempt. Rest assured, all fees will be communicated beforehand.

Triad PC Support accepts cash and all major credit and debit cards.