Privacy Policy

Triad PC Support Privacy Policy

Privacy Policy for Triad PC Repair of Lexington Inc.

Last updated: September 17, 2023

Introduction

At Triad PC Repair of Lexington, your privacy is paramount to us. This Privacy Policy outlines the types of personal information we may collect from you or that you may provide when you visit our website, use our services, or engage with us in any other manner.

Information We Collect

Personal Information: This includes your name, address, email address, phone number, and any other information that identifies you personally.
Technical Information: We may collect data about the type of device you are using, the operating system, IP address, and other technical specifications.
Payment Information: Credit card details, bank details, or other financial information for the purpose of processing transactions.
User System Access: For our MSP services and Residential subscriptions, we have the technical ability to access users' systems. However, we only access or view personal data stored on these systems with explicit prior permission from the user. We do not collect, store, or view any user system data without explicit consent.

How We Use Your Information

To provide and maintain our services
For billing and account management
To improve customer service
To enhance the security of our systems
To provide remote support and maintenance services via our MSP services and Residential subscriptions, but only after receiving explicit permission to access user systems.

Sharing Your Information

We will not share your personal information with third parties unless:

Required by law
You give us explicit consent
It is necessary for the delivery of our services
SMS consent nor phone numbers for the purpose of SMS are not shared.

Security

We employ reasonable physical, electronic, and procedural safeguards designed to protect your personal information. However, no system can be 100% secure, and we cannot guarantee the absolute security of your information.

Any access to users' systems for our MSP services and Residential subscriptions is conducted with the highest level of security and only after obtaining explicit user consent.

Your Rights

You have the right to: