Triad PC Support FAQs
Triad PC Support's Most Frequently Asked Questions
Here are some of the questions we receive frequently via email and phone. This list can help save you some time!
Our hours are from 10 AM to 5 PM, Monday through Thursday. We're closed on weekends. We will post any weather-related, holiday, or other closings on our site's front page. If there's no particular notice, and it's within our regular hours, then we're open!
Providing an accurate quote requires seeing the device in person. You'll need to come in with your device. To get an idea of the possible cost see our pricing page.
No, we do not. However, click here for a business that does, and we recommend you call them.
We only fix Windows-based PCs.
No, we don't repair TVs or monitors. Unfortunately, we're not aware of any local resources that do.
No, we don't repair printers. They're usually cheaper to replace than to fix.
No, we specialize in computers. Phones require specialized equipment and skills. However, the business on this page can help you.
No, but you can check with the providers we suggest for phone service. They may be able to help.
We do not fix game consoles.
We can probably get a battery, but we don't stock batteries due to the endless variety and shelf-life concerns.
Our minimum labor/ diagnostic fee is $35*. It is due at the time of drop-off. We will not do anything that will cost you more than $35 without giving you a call first. If you choose to go forward with the repair, the $35 will be applied toward the labor on the repair.
*Diagnostic fee for custom built computers is $120 and covers diagnostic, software repairs and component installation.
We typically complete most diagnoses in less than 24 hours, and repairs generally require 24-48 hours unless we need parts. Parts can typically be acquired in 3-5 days.
Please refer to our "Location Info & Maps" page for details.
Our available computers for sale are listed on our "Items For Sale" page.
No, we don't buy computers from the public. Consider selling online via Craigslist, Swappa, or Facebook Marketplace.
Unfortunately, we don't offer house calls or on-site visits for various reasons.
Questions? Click here to Contact Us!
Questions
202 North Main Street,
Suite A,
Lexington, NC 27292
Created by © Triad Website Services